Safety Center
We take Movvy day seriously.
Your home is full of things that matter. Here's how we keep them — and you — safe.
Every Crew is verified
We don't onboard a driver until we've verified government ID, driver's license, and vehicle registration. Background checks run before the first job.
$2M commercial liability
Every Movvy move is covered up to two million dollars in damage. If something goes wrong, we open a claim within minutes of you reporting it.
Phone proxy — your number stays private
When you and your Crew call or text each other, both numbers are masked through a Movvy proxy. Your real number is never shared.
In-app SOS
One tap from any move screen alerts Movvy support and your emergency contact, with your location and active move ID. We're on the line in under 60 seconds.
Audit trail on every move
Status changes, locations, and chat are logged with timestamps. You can request a complete audit export of your move at any time.
No Hidden Charges. Ever.
Movvy bills by the hour at a rate you see before you book. No surprise fuel surcharges, no "stairs" upcharges, no "weekend" premiums. Final invoice reflects actual time on site — pay less if your crew finishes early.